Terms & Conditions
Welcome to Cafiniti Trading L.L.C. (“Cafiniti,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website [www.cafiniti.ae] and any purchases or interactions you make with us. By accessing or using our website, you agree to abide by these terms.
1. General Information
- This website is owned and operated by Cafiniti Trading L.L.C., a Dubai-based trading brand specializing foodstuffs trading.
- These Terms apply to all site visitors, customers, and partners engaging with our services.
2. Online Store Terms
- By placing an order, you confirm that you are at least 18 years old or have the consent of a legal guardian.
- Prices, product descriptions, and availability may change without prior notice.
- We reserve the right to refuse or cancel orders at our sole discretion due to pricing errors, stock limitations, or fraudulent activity.
3. Payment & Billing
- We accept secure online payments via Stripe (e.g., Visa, Mastercard).
- All transactions are processed using encrypted payment gateways for security.
- You agree to provide accurate billing information, and failure to do so may result in order cancellation.
4. Shipping & Delivery
- We offer local shipping ONLY, with estimated delivery times displayed at checkout.
- Delays may occur due to external factors, for which Cafiniti is not liable.
- Customers are responsible for providing the correct delivery address—orders shipped to incorrect addresses cannot be refunded.
5. Returns & Refunds
- We accept returns only for damaged or defective items within 5 days of delivery.
- Refunds are processed after verifying product condition and may take 7-10 business days to reflect in your account.
- Coffee and perishable goods are non-refundable due to food safety regulations.
6. Intellectual Property & Branding
- All content on our website—including logos, coffee blends, and branding—is the property of Cafiniti Trading LLC.
- Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.
7. User Responsibilities
- You agree to use our website lawfully and refrain from engaging in fraudulent, abusive, or malicious activities.
- Any violation of these terms may result in account suspension or legal action.
8. Privacy Policy
Your personal data is protected in compliance with UAE Federal Data Protection Law. For details, refer to our Privacy Policy.
9. Third-Party Links & Services
- We may feature links to external websites (payment processors, social media, etc.). We are not responsible for their content or privacy practices.
- Any external transactions or services are governed by their respective policies.
10. Limitation of Liability
- Cafiniti Trading L.L.C is not liable for indirect, incidental, or consequential damages resulting from product use, website access, or third-party interactions.
- We do not guarantee uninterrupted website functionality and reserve the right to modify or discontinue services at any time.
11. Governing Law & Dispute Resolution
- These Terms and Conditions are governed by UAE law.
- Any disputes shall be resolved through negotiation or arbitration in Dubai, UAE, before seeking legal action.
12. Changes to These Terms
- We may update these Terms & Conditions periodically. Continued use of our website after modifications signifies acceptance of the changes.
13. Contact Information
Questions about the Terms of Service should be sent to us at support@cafiniti.ae.
Our contact information is posted below:
CAFINITI TRADING L.L.C.
+971 58 959 1559
+971 58 178 7080
Customer Enquiries
info@cafiniti.ae
Sales Enquiries
sales@cafiniti.ae
Business Timing
Monday – Saturday
9:00 AM – 6:00 PM
Business Address
Al Quoz Industrial Area 3, Dubai, U.A.E.