YOUR PRIVACY
PRIVACY POLICY
Last Updated: September 2026
Learn how Cafiniti collects, uses and protects your information when you use our website, products and services.
1. Introduction
At Cafiniti (“Cafiniti”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, request a coffee sample, submit an enquiry, or engage with our services.
By using our Website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect information including:
Contact Information
- Name
- Email address
- Phone number
- Business name
- Delivery address
Order Information
- Products purchased
- Order history
- Shipping information
- Transaction details
Business Information
Where relevant to wholesale enquiries or sample requests:
- Business type
- Business location
- Monthly coffee consumption
- Product interests
Website Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage data
3. How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Deliver products and services
- Respond to enquiries
- Provide customer support
- Process coffee sample requests
- Evaluate wholesale enquiries
- Improve our Website and services
- Communicate important order or account information
- Comply with legal obligations
4. Payment Information
Online payments are securely processed through third-party payment providers, including Ziina.
Cafiniti does not store full payment card details on its systems.
Payment information is governed by the policies and security practices of the relevant payment provider.
For more information regarding payment services, please visit:
5. Cookies and Analytics
Our Website may use cookies and similar technologies to:
- Improve Website functionality
- Understand visitor behaviour
- Enhance user experience
- Measure Website performance
Users may manage cookie preferences through their browser settings.
Disabling cookies may affect certain Website features.
6. Information Sharing
Cafiniti does not sell or rent personal information to third parties.
Information may be shared only where reasonably necessary with:
- Delivery and logistics providers
- Payment service providers
- Website service providers
- Professional advisors
- Regulatory authorities where legally required
Such parties are expected to process information only for legitimate business purposes.
7. Data Security
Cafiniti takes reasonable technical and organisational measures to protect personal information from:
- Unauthorised access
- Misuse
- Loss
- Disclosure
- Alteration
While we implement security measures, no internet transmission or electronic storage method can be guaranteed to be completely secure.
8. Data Retention
Personal information may be retained for as long as reasonably required to:
- Provide products and services
- Fulfil legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it may be securely deleted or anonymised.
9. Marketing Communications
Where permitted by applicable law, Cafiniti may occasionally send information regarding:
- New coffee collections
- Wholesale opportunities
- Promotions
- Business updates
You may unsubscribe from marketing communications at any time using the unsubscribe instructions provided or by contacting us directly.
10. Third-Party Websites
Our Website may contain links to external websites.
Cafiniti is not responsible for:
- Third-party websites
- Third-party content
- Third-party privacy practices
Users should review the privacy policies of any external websites they visit.
11. Your Rights
Subject to applicable laws, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information where appropriate
- Withdrawal of marketing consent
Requests may be submitted using the contact information below.
12. Changes to This Policy
Cafiniti may update this Privacy Policy from time to time.
Any changes become effective upon publication on the Website.
Continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Cafiniti
📧 info@cafiniti.ae
📍 Dubai, United Arab Emirates